Symfony Profiler

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
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    "authenticate" => 1
    "logout" => 2
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Closure(FormInterface $form) {#1105
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}

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"This form should not contain extra fields."

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"The uploaded file was too large. Please try to upload a smaller file."

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Closure() {#1108
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1104 …}
    $translationDomain: "validators"
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}

null

""

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"CEP-24611"

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Symfony\Component\Form\FormErrorIterator {#1209
  -errors: []
  -form: Symfony\Component\Form\Form {#1250 …}
}

Symfony\Component\Form\FormView {#1218 …5}

"tickets1[ticketNumber]"

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"tickets1_ticketNumber"

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"CEP-24611"

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

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Closure(FormInterface $form) {#1114
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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"This form should not contain extra fields."

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false

"This value is not valid."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

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Closure() {#1083
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1102 …}
    $translationDomain: "validators"
  }
}

null

""

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"https://canalmobile.atlassian.net/browse/CEP-24611"

false

Symfony\Component\Form\FormErrorIterator {#1200
  -errors: []
  -form: Symfony\Component\Form\Form {#1253 …}
}

Symfony\Component\Form\FormView {#1191 …5}

"tickets1[jiraLink]"

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"tickets1_jiraLink"

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"jiraLink"

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"_tickets1_jiraLink"

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"https://canalmobile.atlassian.net/browse/CEP-24611"

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""

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

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null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

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""

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"This form should not contain extra fields."

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"yyyy-MM-dd'T'HH:mm:ss"

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"Please enter a valid date and time."

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"The uploaded file was too large. Please try to upload a smaller file."

0

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Closure() {#1130
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1129 …}
    $translationDomain: "validators"
  }
}

null

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DateTime @1771930452 {#1311
  date: 2026-02-24 10:54:12.0 UTC (+00:00)
}

false

Symfony\Component\Form\FormErrorIterator {#1182
  -errors: []
  -form: Symfony\Component\Form\Form {#1256 …}
}

Symfony\Component\Form\FormView {#1173 …5}

"tickets1[lastUpdated]"

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false

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"tickets1_lastUpdated"

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"POST"

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"lastUpdated"

0

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"2026-02-24T10:54"

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""

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

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Closure(FormInterface $form) {#1006
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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"This form should not contain extra fields."

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"This value is not valid."

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0

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Closure() {#1141
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1140 …}
    $translationDomain: "validators"
  }
}

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"_tickets1_subject_text"

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Symfony\Component\Form\FormErrorIterator {#1163
  -errors: []
  -form: Symfony\Component\Form\Form {#1259 …}
}

Symfony\Component\Form\FormView {#1154 …5}

"tickets1[subject]"

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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Closure(FormInterface $form) {#1151
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}

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"This value is not valid."

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"POST"

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Closure() {#1153
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1152 …}
    $translationDomain: "validators"
  }
}

null

""

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[
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  "textarea"
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"""
Depuis la R6.1 enchainement d’appels performPayment à quelques secondes d’intervalle\n
\n
"""

false

Symfony\Component\Form\FormErrorIterator {#1142
  -errors: []
  -form: Symfony\Component\Form\Form {#1262 …}
}

Symfony\Component\Form\FormView {#1131 …5}

"tickets1[shortDescription]"

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"""
Depuis la R6.1 enchainement d’appels performPayment à quelques secondes d’intervalle\n
\n
"""

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""

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[]

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

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Closure(FormInterface $form) {#1118
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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Closure() {#1162
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1161 …}
    $translationDomain: "validators"
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}

null

""

[]

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[
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"""
Résumé : Depuis la MEP R6.1 (07/10) Apple a détecté une hausse du taux d’échec des appels performPayment (passé de ~5–10% à ~10–15%). L’erreur remontée côté Apple est mappée en statusCode=500 (921 / "Unexpected server error"), mais l’analyse croisée avec Groupement / Worldline révèle deux éléments contributifs : 1) une augmentation significative des réponses SIS-04015 ("Another purchase is already in progress") liée à des appels performPayment enchaînés sur la même commande (fréquence quasiment doublée après R6.1), avec en plus un changement de libellé en réponse ("<Missing format: SIS-04015>") ; 2) une hausse des refus acquéreur (acquirerResponseCode 05) concentrée majoritairement sur des cartes Société Générale (co-badged Visa) pour laquelle Apple a confirmé un correctif côté clients (suppression/reconfiguration des cartes) et constate une diminution progressive des échecs. Plusieurs tickets Jira liés ont été créés/fermés; l’incident global est toujours investigué car le taux d’échec reste globalement plus élevé qu’avant R6.1.\n
\n
Statut : En cours d’investigation (investigations multi-parties prenantes, causes identifiées partiellement mais pas complètement résolues).\n
\n
Actions restantes :\n
\t•\tPoursuivre l’analyse des appels performPayment en chaîne et de l’impact du changement de libellé SIS-04015 (quantifier, reproduire pattern, corréler par SEID/commande) — dl-fr-nsbf-exploitation (Groupement)\n
\t•\tComparer/valider les chiffres et typologies d’erreurs (nombre de performPayment total / KO, exemples de SEID OK/KO) sur créneaux horaires définis (ex. 08:00–09:00 et 09:00–10:00 CET) afin d’aligner les sources de données entre Apple et Groupement — richard_smith7@apple.com (Apple SRE) et dl-fr-nsbf-exploitation (coordination)\n
\t•\tIntégrer et traiter le sujet NSBF-25255 dans le sprint Dejamobile, mener l’investigation côté Dejamobile (DJM) et partager les retours/analyses sur les tickets concernés — Dejamobile Support\n
\t•\tPoursuivre l’analyse de la typologie des refus acquéreur (acquirerResponseCode 05) et le suivi avec Société Générale (confirmation des changements côté émetteur et impact résiduel) — SIPS / Worldline / Groupement (SIPS/Worldline identifié comme contributeur)\n
\t•\tConsolider et publier un état des lieux corrélé (données avant/après 22‑sep et 07‑oct, par timezone) pour confirmer si le taux d’échec retrouve un niveau stable et fermer l’incident le cas échéant — Incident Manager / Matthieu ANDRE (coordination)
"""

false

Symfony\Component\Form\FormErrorIterator {#1087
  -errors: []
  -form: Symfony\Component\Form\Form {#1265 …}
}

Symfony\Component\Form\FormView {#1107 …5}

"tickets1[longDescription]"

null

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"tickets1_longDescription"

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[]

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false

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"POST"

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"longDescription"

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0

false

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"_tickets1_longDescription"

true

"""
Résumé : Depuis la MEP R6.1 (07/10) Apple a détecté une hausse du taux d’échec des appels performPayment (passé de ~5–10% à ~10–15%). L’erreur remontée côté Apple est mappée en statusCode=500 (921 / "Unexpected server error"), mais l’analyse croisée avec Groupement / Worldline révèle deux éléments contributifs : 1) une augmentation significative des réponses SIS-04015 ("Another purchase is already in progress") liée à des appels performPayment enchaînés sur la même commande (fréquence quasiment doublée après R6.1), avec en plus un changement de libellé en réponse ("<Missing format: SIS-04015>") ; 2) une hausse des refus acquéreur (acquirerResponseCode 05) concentrée majoritairement sur des cartes Société Générale (co-badged Visa) pour laquelle Apple a confirmé un correctif côté clients (suppression/reconfiguration des cartes) et constate une diminution progressive des échecs. Plusieurs tickets Jira liés ont été créés/fermés; l’incident global est toujours investigué car le taux d’échec reste globalement plus élevé qu’avant R6.1.\n
\n
Statut : En cours d’investigation (investigations multi-parties prenantes, causes identifiées partiellement mais pas complètement résolues).\n
\n
Actions restantes :\n
\t•\tPoursuivre l’analyse des appels performPayment en chaîne et de l’impact du changement de libellé SIS-04015 (quantifier, reproduire pattern, corréler par SEID/commande) — dl-fr-nsbf-exploitation (Groupement)\n
\t•\tComparer/valider les chiffres et typologies d’erreurs (nombre de performPayment total / KO, exemples de SEID OK/KO) sur créneaux horaires définis (ex. 08:00–09:00 et 09:00–10:00 CET) afin d’aligner les sources de données entre Apple et Groupement — richard_smith7@apple.com (Apple SRE) et dl-fr-nsbf-exploitation (coordination)\n
\t•\tIntégrer et traiter le sujet NSBF-25255 dans le sprint Dejamobile, mener l’investigation côté Dejamobile (DJM) et partager les retours/analyses sur les tickets concernés — Dejamobile Support\n
\t•\tPoursuivre l’analyse de la typologie des refus acquéreur (acquirerResponseCode 05) et le suivi avec Société Générale (confirmation des changements côté émetteur et impact résiduel) — SIPS / Worldline / Groupement (SIPS/Worldline identifié comme contributeur)\n
\t•\tConsolider et publier un état des lieux corrélé (données avant/après 22‑sep et 07‑oct, par timezone) pour confirmer si le taux d’échec retrouve un niveau stable et fermer l’incident le cas échéant — Incident Manager / Matthieu ANDRE (coordination)
"""

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""

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1137
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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[]

"This form should not contain extra fields."

false

null

null

[]

false

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false

"This value is not valid."

[]

null

null

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null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1172
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1171 …}
    $translationDomain: "validators"
  }
}

null

""

[
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[]

[
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"_tickets1_owner_text"

false

null

false

Symfony\Component\Form\FormErrorIterator {#1296
  -errors: []
  -form: Symfony\Component\Form\Form {#1268 …}
}

Symfony\Component\Form\FormView {#1298 …5}

"tickets1[owner]"

null

[]

false

[]

"tickets1_owner"

null

[]

null

false

[]

"POST"

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"owner"

0

false

[]

false

null

"_tickets1_owner"

true

""

[
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[
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false

""

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[
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[]

true

null

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true

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1169
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1181
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1180 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
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[]

[
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  "_tickets1_afterSalesServiceVolumetry"
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"_tickets1_afterSalesServiceVolumetry_text"

false

null

false

Symfony\Component\Form\FormErrorIterator {#1299
  -errors: []
  -form: Symfony\Component\Form\Form {#1271 …}
}

Symfony\Component\Form\FormView {#1300 …5}

"tickets1[afterSalesServiceVolumetry]"

null

[]

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[]

"tickets1_afterSalesServiceVolumetry"

null

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"POST"

false

"afterSalesServiceVolumetry"

0

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[]

false

null

"_tickets1_afterSalesServiceVolumetry"

true

""

[
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[
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false

""

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[
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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1178
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1190
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1189 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets1_ticketTitle"
]

"_tickets1_ticketTitle_text"

false

"[CIEL] Incident Majeur – (rdar://162102597) Increase in performPayment failure rate since release [MEP R6.1]"

false

Symfony\Component\Form\FormErrorIterator {#1301
  -errors: []
  -form: Symfony\Component\Form\Form {#1274 …}
}

Symfony\Component\Form\FormView {#1362 …5}

"tickets1[ticketTitle]"

null

[]

false

[]

"tickets1_ticketTitle"

null

[]

null

false

[]

"POST"

false

"ticketTitle"

0

false

[]

false

null

"_tickets1_ticketTitle"

true

"[CIEL] Incident Majeur – (rdar://162102597) Increase in performPayment failure rate since release [MEP R6.1]"

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1187
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1199
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1198 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets1_assignJira"
]

"_tickets1_assignJira_text"

false

"Arnaud LECREUX"

false

Symfony\Component\Form\FormErrorIterator {#1364
  -errors: []
  -form: Symfony\Component\Form\Form {#1277 …}
}

Symfony\Component\Form\FormView {#1365 …5}

"tickets1[assignJira]"

null

[]

false

[]

"tickets1_assignJira"

null

[]

null

false

[]

"POST"

false

"assignJira"

0

false

[]

false

null

"_tickets1_assignJira"

true

"Arnaud LECREUX"

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1196
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1208
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1207 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets1_ticketCreator"
]

"_tickets1_ticketCreator_text"

false

"richard_smith7@apple.com"

false

Symfony\Component\Form\FormErrorIterator {#1366
  -errors: []
  -form: Symfony\Component\Form\Form {#1280 …}
}

Symfony\Component\Form\FormView {#1367 …5}

"tickets1[ticketCreator]"

null

[]

false

[]

"tickets1_ticketCreator"

null

[]

null

false

[]

"POST"

false

"ticketCreator"

0

false

[]

false

null

"_tickets1_ticketCreator"

true

"richard_smith7@apple.com"

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1205
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null