Symfony Profiler

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true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

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Closure(FormInterface $form) {#1105
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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"This form should not contain extra fields."

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Closure() {#1108
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1104 …}
    $translationDomain: "validators"
  }
}

null

""

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false

"CEP-22731"

false

Symfony\Component\Form\FormErrorIterator {#1209
  -errors: []
  -form: Symfony\Component\Form\Form {#1250 …}
}

Symfony\Component\Form\FormView {#1218 …5}

"tickets1[ticketNumber]"

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false

[]

"tickets1_ticketNumber"

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false

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"POST"

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"ticketNumber"

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"CEP-22731"

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null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1114
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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[]

"This form should not contain extra fields."

false

null

null

[]

false

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false

"This value is not valid."

[]

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

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Closure() {#1083
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1102 …}
    $translationDomain: "validators"
  }
}

null

""

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"https://canalmobile.atlassian.net/browse/CEP-22731"

false

Symfony\Component\Form\FormErrorIterator {#1200
  -errors: []
  -form: Symfony\Component\Form\Form {#1253 …}
}

Symfony\Component\Form\FormView {#1191 …5}

"tickets1[jiraLink]"

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"tickets1_jiraLink"

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"https://canalmobile.atlassian.net/browse/CEP-22731"

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""

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

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null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
}

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""

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[]

"This form should not contain extra fields."

false

"yyyy-MM-dd'T'HH:mm:ss"

null

null

[]

false

[]

true

false

"datetime"

"Y-m-d H:i:s"

"Please enter a valid date and time."

[]

null

null

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null

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true

"POST"

null

"The uploaded file was too large. Please try to upload a smaller file."

0

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Closure() {#1130
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1129 …}
    $translationDomain: "validators"
  }
}

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""

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DateTime @1769532540 {#1311
  date: 2026-01-27 16:49:00.0 UTC (+00:00)
}

false

Symfony\Component\Form\FormErrorIterator {#1182
  -errors: []
  -form: Symfony\Component\Form\Form {#1256 …}
}

Symfony\Component\Form\FormView {#1173 …5}

"tickets1[lastUpdated]"

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false

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"tickets1_lastUpdated"

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"_tickets1_lastUpdated"

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"2026-01-27T16:49"

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""

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1006
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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[]

"This form should not contain extra fields."

false

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false

"This value is not valid."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

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Closure() {#1141
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1140 …}
    $translationDomain: "validators"
  }
}

null

""

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null

false

Symfony\Component\Form\FormErrorIterator {#1163
  -errors: []
  -form: Symfony\Component\Form\Form {#1259 …}
}

Symfony\Component\Form\FormView {#1154 …5}

"tickets1[subject]"

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""

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"The CSRF token is invalid. Please try to resubmit the form."

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null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

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Closure(FormInterface $form) {#1151
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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[]

"This form should not contain extra fields."

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null

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false

"This value is not valid."

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null

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true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

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null

null

true

Closure() {#1153
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1152 …}
    $translationDomain: "validators"
  }
}

null

""

[]

[]

[
  "form"
  "text"
  "textarea"
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"_tickets1_shortDescription_textarea"

false

"""
14/11: Analyses toujours en cours.\n
\n
Relance Marc. Engelmann // \n
En attente analyse groupement pour changer statut des tickets Second contact avec date de modification à jour + statut "Nouveau"
"""

false

Symfony\Component\Form\FormErrorIterator {#1142
  -errors: []
  -form: Symfony\Component\Form\Form {#1262 …}
}

Symfony\Component\Form\FormView {#1131 …5}

"tickets1[shortDescription]"

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"tickets1_shortDescription"

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"_tickets1_shortDescription"

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"""
14/11: Analyses toujours en cours.\n
\n
Relance Marc. Engelmann // \n
En attente analyse groupement pour changer statut des tickets Second contact avec date de modification à jour + statut "Nouveau"
"""

false

""

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[]

[]

true

null

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

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null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

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Closure(FormInterface $form) {#1118
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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[]

"This form should not contain extra fields."

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null

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"This value is not valid."

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"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

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null

true

Closure() {#1162
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1161 …}
    $translationDomain: "validators"
  }
}

null

""

[]

[]

[
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  "text"
  "textarea"
  "_tickets1_longDescription"
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"_tickets1_longDescription_textarea"

false

"""
Résumé : Depuis le 27/05/2025, plusieurs "second contact" n'apparaissent plus au statut "Nouveau" dans la vue des conseillers et sont rattachés au ticket parent (parfois clos ou en "Assigné"), rendant ces demandes invisibles au SAV. Il y a un désaccord entre les équipes : CEP/GPT indiquent que le comportement observé est conforme aux spécifications en vigueur (second contact rattaché au parent, parent remis en "Assigné"), alors que le Service client (Corinne, Marion) considère qu'il s'agit d'une régression par rapport au comportement validé et déployé en R5.1 (fin janvier 2025) où les second contact réapparaissaient en "Nouveau". Des analyses sont en cours (cas analysés, pistes identifiées, certaines occurrences liées à des changements manuels ou à un codeSAV mal catégorisé). Le ticket a été réassigné à GPT pour organiser un atelier et arbitrer la suite (évolution ou maintien du comportement).\n
\n
Statut : En cours — investigations en cours et organisation d’un atelier GPT pour arbitrage/prise de décision (évolution éventuelle).\n
\n
Actions restantes :\n
\t- Organiser un atelier de coordination avec les équipes dédiées SugarCRM (GPT) — GPT\n
\t- Fournir et comparer les spécifications de février et de mai pour vérifier les écarts de comportement — dl-fr-nsbf-exploitation\n
\t- Poursuivre l'analyse des cas identifiés (ex. ticket 570606 et autres exemples) pour confirmer causes (classification codeSAV, actions manuelles, orchestrateur) — Marc Engelmann / équipes d'analyse\n
\t- Valider les pistes identifiées auprès des équipes build et confirmer si un correctif ou changement de configuration est nécessaire — équipes build\n
\t- Si changement souhaité, formaliser et soumettre une demande d'évolution via le process habituel (inclure preuves/tests R5.1) — Service client (Corinne / Marion) ou demandeur métier\n
\t- Coordonner un point de suivi entre GPT, build et le SAV pour accélérer l'arbitrage et la mise en œuvre de la décision — Mhamed BARNAT
"""

false

Symfony\Component\Form\FormErrorIterator {#1087
  -errors: []
  -form: Symfony\Component\Form\Form {#1265 …}
}

Symfony\Component\Form\FormView {#1107 …5}

"tickets1[longDescription]"

null

[]

false

[]

"tickets1_longDescription"

null

[]

null

false

[]

"POST"

false

"longDescription"

null

0

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"_tickets1_longDescription"

true

"""
Résumé : Depuis le 27/05/2025, plusieurs "second contact" n'apparaissent plus au statut "Nouveau" dans la vue des conseillers et sont rattachés au ticket parent (parfois clos ou en "Assigné"), rendant ces demandes invisibles au SAV. Il y a un désaccord entre les équipes : CEP/GPT indiquent que le comportement observé est conforme aux spécifications en vigueur (second contact rattaché au parent, parent remis en "Assigné"), alors que le Service client (Corinne, Marion) considère qu'il s'agit d'une régression par rapport au comportement validé et déployé en R5.1 (fin janvier 2025) où les second contact réapparaissaient en "Nouveau". Des analyses sont en cours (cas analysés, pistes identifiées, certaines occurrences liées à des changements manuels ou à un codeSAV mal catégorisé). Le ticket a été réassigné à GPT pour organiser un atelier et arbitrer la suite (évolution ou maintien du comportement).\n
\n
Statut : En cours — investigations en cours et organisation d’un atelier GPT pour arbitrage/prise de décision (évolution éventuelle).\n
\n
Actions restantes :\n
\t- Organiser un atelier de coordination avec les équipes dédiées SugarCRM (GPT) — GPT\n
\t- Fournir et comparer les spécifications de février et de mai pour vérifier les écarts de comportement — dl-fr-nsbf-exploitation\n
\t- Poursuivre l'analyse des cas identifiés (ex. ticket 570606 et autres exemples) pour confirmer causes (classification codeSAV, actions manuelles, orchestrateur) — Marc Engelmann / équipes d'analyse\n
\t- Valider les pistes identifiées auprès des équipes build et confirmer si un correctif ou changement de configuration est nécessaire — équipes build\n
\t- Si changement souhaité, formaliser et soumettre une demande d'évolution via le process habituel (inclure preuves/tests R5.1) — Service client (Corinne / Marion) ou demandeur métier\n
\t- Coordonner un point de suivi entre GPT, build et le SAV pour accélérer l'arbitrage et la mise en œuvre de la décision — Mhamed BARNAT
"""

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Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
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    "authenticate" => 1
    "logout" => 2
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  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1137
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

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[]

"This form should not contain extra fields."

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null

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false

"This value is not valid."

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null

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true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

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false

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null

true

Closure() {#1172
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1171 …}
    $translationDomain: "validators"
  }
}

null

""

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[]

[
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"_tickets1_owner_text"

false

null

false

Symfony\Component\Form\FormErrorIterator {#1296
  -errors: []
  -form: Symfony\Component\Form\Form {#1268 …}
}

Symfony\Component\Form\FormView {#1298 …5}

"tickets1[owner]"

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false

[]

"tickets1_owner"

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"POST"

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"owner"

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null

"_tickets1_owner"

true

""

[
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[
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false

""

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[
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[]

true

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true

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"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1169
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1181
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1180 …}
    $translationDomain: "validators"
  }
}

null

""

[
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]

[]

[
  "form"
  "text"
  "_tickets1_afterSalesServiceVolumetry"
]

"_tickets1_afterSalesServiceVolumetry_text"

false

null

false

Symfony\Component\Form\FormErrorIterator {#1299
  -errors: []
  -form: Symfony\Component\Form\Form {#1271 …}
}

Symfony\Component\Form\FormView {#1300 …5}

"tickets1[afterSalesServiceVolumetry]"

null

[]

false

[]

"tickets1_afterSalesServiceVolumetry"

null

[]

null

false

[]

"POST"

false

"afterSalesServiceVolumetry"

0

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[]

false

null

"_tickets1_afterSalesServiceVolumetry"

true

""

[
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[
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false

""

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false

[
  "maxlength" => 255
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[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1178
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1190
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1189 …}
    $translationDomain: "validators"
  }
}

null

""

[
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]

[]

[
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  "text"
  "_tickets1_ticketTitle"
]

"_tickets1_ticketTitle_text"

false

"[SAV] [Sugar CRM] Incident  Mineur - Certains "second contact" ne semblent pas apparaitre au statut "Nouveau" "

false

Symfony\Component\Form\FormErrorIterator {#1301
  -errors: []
  -form: Symfony\Component\Form\Form {#1274 …}
}

Symfony\Component\Form\FormView {#1362 …5}

"tickets1[ticketTitle]"

null

[]

false

[]

"tickets1_ticketTitle"

null

[]

null

false

[]

"POST"

false

"ticketTitle"

0

false

[]

false

null

"_tickets1_ticketTitle"

true

"[SAV] [Sugar CRM] Incident  Mineur - Certains "second contact" ne semblent pas apparaitre au statut "Nouveau" "

[
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[
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false

""

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[
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null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1187
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1199
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1198 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets1_assignJira"
]

"_tickets1_assignJira_text"

false

"dl-fr-nsbf-exploitation"

false

Symfony\Component\Form\FormErrorIterator {#1364
  -errors: []
  -form: Symfony\Component\Form\Form {#1277 …}
}

Symfony\Component\Form\FormView {#1365 …5}

"tickets1[assignJira]"

null

[]

false

[]

"tickets1_assignJira"

null

[]

null

false

[]

"POST"

false

"assignJira"

0

false

[]

false

null

"_tickets1_assignJira"

true

"dl-fr-nsbf-exploitation"

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1196
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]

null

null

[]

null

false

[]

true

"POST"

"The uploaded file was too large. Please try to upload a smaller file."

0

null

false

[]

null

null

true

Closure() {#1208
  class: "Symfony\Component\Form\Extension\Validator\Type\UploadValidatorExtension"
  use: {
    $translator: Symfony\Component\Translation\DataCollectorTranslator {#224 …}
    $message: Closure() {#1207 …}
    $translationDomain: "validators"
  }
}

null

""

[
  "maxlength" => 255
]

[]

[
  "form"
  "text"
  "_tickets1_ticketCreator"
]

"_tickets1_ticketCreator_text"

false

"dl-fr-nsbf-exploitation"

false

Symfony\Component\Form\FormErrorIterator {#1366
  -errors: []
  -form: Symfony\Component\Form\Form {#1280 …}
}

Symfony\Component\Form\FormView {#1367 …5}

"tickets1[ticketCreator]"

null

[]

false

[]

"tickets1_ticketCreator"

null

[]

null

false

[]

"POST"

false

"ticketCreator"

0

false

[]

false

null

"_tickets1_ticketCreator"

true

"dl-fr-nsbf-exploitation"

[
  "maxlength" => 255
]

[
  "maxlength" => 255
]

false

""

false

false

[
  "maxlength" => 255
]

[]

true

null

null

true

false

[]

"_token"

"The CSRF token is invalid. Please try to resubmit the form."

true

null

Symfony\Component\Security\Csrf\SameOriginCsrfTokenManager {#581
  -requestStack: Symfony\Component\HttpFoundation\RequestStack {#80 …}
  -logger: Monolog\Logger {#179 …}
  -fallbackCsrfTokenManager: Symfony\Component\Security\Csrf\CsrfTokenManager {#865 …}
  -tokenIds: [
    "submit" => 0
    "authenticate" => 1
    "logout" => 2
  ]
  -checkHeader: 1
  -cookieName: "csrf-token"
}

null

false

Closure(FormInterface $form) {#1205
  class: "Symfony\Component\Form\Extension\Core\Type\FormType"
}

false

[]

"This form should not contain extra fields."

false

null

null

[]

false

[]

false

"This value is not valid."

[]